Support & Help
Find answers to common questions or get in touch for personalized assistance.
FAQ
Frequently Asked Questions
How do I report a bug or issue?
You can report bugs by emailing dev@clearskiesmediagroup.com with a description of the issue, steps to reproduce it, and your device information. Screenshots help too!
How long does it take to get a response?
I typically respond to support requests within 24-48 hours. For urgent issues affecting app functionality, I prioritize faster responses.
Can I request a new feature?
Absolutely! I love hearing ideas from users. Send your feature requests to dev@clearskiesmediagroup.com and I'll consider them for future updates.
Is my data safe?
Your privacy is important. Each app's data handling is explained in its privacy policy. Generally, I collect minimal data and never sell personal information.
App Help
App-Specific Help
MyBayad
Coming soon. MyBayad-specific FAQ and troubleshooting guides will be added when the app launches.